Modelo de Acessibilidade em Telecentros

Abstract

The use of information technology grows day by day, as well as its byproducts in all activities of society. However, whether by the high cost or the difficult access, technologies serve only a small part of the population while people with special needs do not have the same chances. In an attempt to reduce these difficulties, this work presents a model of accessibility to be applied in TELECENTERS. This model was developed from the identification of factors related to access and use that make difficult or prevent the interaction human and computer for People with Special Needs. It was built in Taguatinga - DF, supported by the ministry of labor, a standard TELECENTER that results from the collection and analyses of documents and records produced during the appointment process. The basic model presented in this document focuses on two aspects: the appointment plus a registration and a physical and digital access. In order to make easy the necessary processes that achieve these goals, it was developed a "Support computing System for an Accessible Telecenter" (SSAT). From the data recorded and analyzed in SSAT, it could be done a more efficient and effective intersection of information for a decisionmaking regarding the use of technology and other necessary guiding to the appointment process. The collected and evaluated data served as an input to develop specific methodologies for the appointment of people with disabilities in telecenters. An accessible Telecenter will allow, at an intermediate term, that a great part of people with disabilities can plenty enjoy the benefits offered by information technology, such as access to work, education, culture, leisure, to research and information, besides enhancing the generation of work and income